Legal
Cookie Policy
Last updated: 20 June 2025
What are cookies?
Cookies are small text files that a website stores on your browser or device when you visit. They are widely used to keep sites working correctly, to remember your preferences, and to provide information about how a site is being used.
This page explains the cookies Heirloomly uses on this website, what each one does, and how you can control them.
Cookies we use
Essential Cookies Always on
These cookies are necessary for the website to function. They cannot be switched off. They are set in response to actions you take, such as setting your cookie preferences. No personally identifiable information is stored.
Examples: cookie consent preference, session security.
Analytics Cookies
These help us understand how visitors use the site — for example, which pages are visited most. The information is aggregated and anonymised.
Examples: Google Analytics (page views, session duration).
Marketing Cookies
These may be used to show you relevant content across other platforms if you have visited our site. We do not run advertising campaigns at present; this category is included for transparency.
Examples: social media pixels, ad networks (if active).
Preference Cookies
These remember choices you make to personalise your experience, such as language or display settings.
Examples: language preference, display options.
Third-party cookies
If analytics or marketing cookies are enabled, third-party services such as Google Analytics may set their own cookies. These are governed by the respective third-party privacy policies. We do not control these cookies directly but only activate third-party services when you have consented to the relevant category above.
Cookie duration
- Session cookies exist only while your browser is open and are deleted when you close it.
- Persistent cookies remain on your device for a set period. Our cookie consent preference cookie lasts 12 months. Analytics cookies typically last between 30 days and 2 years depending on the provider.
Managing cookies in your browser
You can also manage or delete cookies directly in your browser. Expand the relevant section below for instructions.
Google Chrome
- Open Chrome and click the three-dot menu (top right).
- Go to Settings → Privacy and security → Cookies and other site data.
- Choose your preferred setting or click "See all site data and permissions" to delete specific cookies.
Mozilla Firefox
- Open Firefox and click the three-line menu (top right).
- Go to Settings → Privacy & Security.
- Under "Cookies and Site Data", click Manage Data to view or delete cookies.
Apple Safari
- Open Safari and go to Preferences (Mac) or Settings (iPhone/iPad).
- Select Privacy → Manage Website Data.
- Search for a site or click Remove All to clear all cookies.
Microsoft Edge
- Open Edge and click the three-dot menu (top right).
- Go to Settings → Cookies and site permissions → Cookies and site data.
- Toggle your preferences or click "See all cookies and site data" to delete individual cookies.
On mobile devices, cookie settings are usually found in your browser's main settings menu under Privacy or Site Data.
Your rights
- You can withdraw consent for optional cookies at any time using the toggles above.
- Disabling analytics cookies means we will not receive data about your visit; the site will still work normally.
- Disabling marketing cookies means you will not receive tailored content from us on other platforms.
- Essential cookies cannot be disabled because they are required for the site to function.
For questions about our use of cookies or to exercise your data rights, contact us at [email protected].